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Exit Monitor

Company Name:
Sears Holdings
Provides "World Class" Member Service by surprising and delighting our members every day. Engages members as they exit the store, working with the Loss Prevention Manager and the Assistant Store Manager to monitor exit alarms and spot-check receipts. Provide feedback for training purposes for the Checkout Service Associates and assist members with special needs.
Ensures customer care and selling are #1 priority
Greets all customers as they enter the store
Monitors the entrance and exit area for potential theft activity and customer/associate safety issues Understands and adheres to ADA guidelines
Spot-checks receipts on all large, high-ticket items such as Electronics merchandise and other items that are not bagged
Highlights receipts as they are reviewed
Knows of high-theft areas, departments, and merchandise and monitors appropriately to reduce loss
Distributes promotional materials (i.e. pass-outs, advertisements, etc) and assists customers with special needs
Recovers unpaid merchandise per training guidelines, responds to all Caroline Calls, Code Adam calls
Maintains integrity of Electronic Article Surveillance (EAS) standards ensuring tags are deactivated as merchandise is sold
Maintains Electronic Article Surveillance (EAS) pedestals to ensure proper working order
Ability to have a positive and friendly demeanor
Ability to lift and move merchandise, typically a minimum of 20lbs
Basic reading, writing, verbal and arithmetic skills
Ability to understand and follow written and verbal instructions
Ability to make decisions in stressful situations
Repetitive bending, lifting, stretching and reaching skills
Must be 18 years of age or older
EEO Employer
Requisition ID: 366031BR
Job Function: Asset Protection/Loss Prevention
Employment Category: Regular, Part-time
State: Tennessee (TN)
State or Province/City: MADISON
Location: 1508 S GALLATIN RD,MADISON, TN 37115, US
Post Code: 37115
Post Date: 07/30/2014
Brand: Kmart
Business Unit: Stores - Kmart
Store: 04093: MADISON, TN

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